What products do you offer at Epic Skate Shop?

We offer a wide range of skateboarding products, including:

• Skateboards: Complete skateboards, custom boards, and decks.

• Skateboard Accessories: Trucks, wheels, bearings, grip tape, and hardware.

• Protective Gear: Helmets, knee pads, elbow pads, and wrist guards.

• Apparel: Skate shirts, hoodies, hats, and socks.

• Skateboard Tools: Wrenches, skate tool kits, and maintenance supplies.

Do you offer online shopping?

Yes, we do! You can browse our full selection and make purchases through our online store at .We offer shipping options to most locations. If you have any questions about your order, feel free to contact our customer service team.

What payment methods do you accept?

We accept a variety of payment methods, including:

• Credit and Debit Cards (Visa, MasterCard, American Express, Discover)

• PayPal

• Apple Pay

• Google Pay

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the shipping carrier’s website. If you have any issues, please contact our customer service team for assistance.

What is your return policy?

We want you to be completely satisfied with your purchase. If you need to return an item, please follow these guidelines:

• Eligibility: Items must be returned within 30 days of receipt. They must be in their original condition, with tags and packaging intact.

• Process: To initiate a return, contact our customer service team to obtain a return authorization. You’ll be provided with instructions on how to send the item back to us.

• Refunds: Once we receive and inspect the returned item, we will process your refund. Please note that shipping costs are non-refundable.

Do you offer exchanges?

Yes, we do offer exchanges for items that are of equal value. If you wish to exchange an item, please contact our customer service team to arrange the exchange. You may need to return the original item before we can ship the replacement.

How can I contact customer service?

You can reach our customer service team through the following methods:

• Phone: （205）244-1102

• Address: 1103 WISTERIA PL,

  HOOVER, AL 35216

Do you offer skateboarding lessons or events?

Yes, we do! We frequently host skateboarding clinics, workshops, and events for all skill levels. Check our website’s events page or follow us on social media for updates on upcoming events and classes.

Can I find custom skateboards at your shop?

Absolutely! We offer custom skateboard builds where you can select your deck, trucks, wheels, and grip tape to create a board that suits your style and preferences. Visit our store or contact us to start designing your custom skateboard.

Where are you located?

Our physical store is located at: Epic Skate Shop
1103 WISTERIA PL,HOOVER, AL 35216
We’re open Monday through Saturday, from 10 AM to 7 PM, and Sunday from 11 AM to 5 PM.

Do you have a loyalty program or discounts?

Yes, we offer a loyalty program where you can earn points for every purchase, which can be redeemed for discounts on future orders. We also have seasonal sales and promotions, so be sure to sign up for our newsletter and follow us on social media to stay informed about the latest offers.